Privacy Policy

Last updated: January 2024

1. Introduction

Vale Wolf Property Consultancy ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

We may collect the following types of personal information:

Name and contact details (email address)
Information provided through enquiry forms
Property preferences and requirements
Communication history with our team
Technical data including IP address, browser type, and device information
Usage data regarding how you interact with our website

3. How We Use Your Information

We use collected information for the following purposes:

To respond to your enquiries and provide requested services
To match you with suitable properties based on stated preferences
To communicate regarding our services and relevant opportunities
To improve our website and service offerings
To comply with legal obligations
To protect our legitimate business interests

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Consent: Where you have provided explicit consent
Contract: Where processing is necessary to fulfil a contract with you
Legitimate interests: Where processing serves our legitimate business interests and does not override your rights
Legal obligation: Where processing is required by law

5. Data Sharing

We do not sell your personal information. We may share data with:

Service providers who assist with our operations
Professional advisers including solicitors and accountants
Regulatory authorities when required by law

All third parties are required to maintain appropriate security measures.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than 6 years following your last interaction with us, unless a longer retention period is required by law.

7. Your Rights

Under applicable data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request restriction of processing
Data portability
Withdraw consent at any time

8. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction.

9. Cookies

Our website uses cookies to enhance user experience. For detailed information, please see our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us at:

Vale Wolf Property Consultancy
Westfield House
47 Leopold Street
Sheffield, S1 2GY
Email: [email protected]